FAQ
1. Can the linear digital measuring stage be connected to other devices or systems, e.g. to an ERP system or a CAD program?
Yes, the linear digital stage can be connected to other devices and systems by using an interface. MEASUREfix offers an integration service for this purpose. However, the effort for the integration must be analyzed.
2. How user-friendly is the software?
The current standalone software is user-friendly. At the end of 2023, a new version will be offered that is more compact and covers the entire production process from cutting, sewing, infeed wetting, autodetect and connection to ironers.
3. Are there any training or support resources that can help me use the linear digital stage?
Yes, there are training and support resources, such as online training, that can help with the use of the linear digital stage.
4. What interfaces does the linear digital stage have and can it communicate with other devices?
The linear digital measuring stage has various interfaces and can communicate with other devices.
5. What additional functions does the linear digital measuring stage have, e.g. the ability to evaluate data or scan barcodes?
The linear digital measuring stage has functions such as the ability to evaluate data or scan barcodes. For this, a barcode scanner and RFID system is pre-installed and included in the package. A new analysis tool to be released in March 2023 will be able to analyze the entire production process. From cutting, shrinkage value detection, 50 cmx50 cm, cluster of shrinkage values, Quick Measure, Sizeset, Direct Measure while sewing, and much more.
6. How long is the warranty?
The warranty is 12 months with a goodwill of 24 months, since no moving parts are installed and only high-quality hardware is used.
7. Are there any special requirements or prerequisites for the use of the linear digital stage, e.g. special equipment or environmental conditions?
MEASUREfix communicates via LAN or Wifi. It requires a power connection. For standalone control, it requires a modern PC with Windows 10 and a connection to the intranet.
8. How accurate is the linear digital stage and what accuracy can it achieve?
The measurement accuracy is +- 1 mm, regardless of the color. You can measure at different speeds. From beginner to professional. As you can see in our webpage in the video 8 Point of Measurements in 15 sec. Measurements can be made.
9. How productive is the linear digital measuring table and how does it help improve efficiency?
By eliminating the need to search for measurement tables, write down measurement results, pick up measuring tapes and read masses, a considerable increase in productivity of 300% can be achieved. It depends very much on the employee in front of the table. Connection to the ERP system through the JSON interface can achieve higher productivity.
10. How is support for the service or software provided? Is there phone support, email support, or other options?
Email, Whatsapp and Teamviewer.
11. What type of training or documentation is provided to help users use the service or software?
Online tutorials will be offered after the launch of the new stand-alone software (end of March 2023).
12. Are there any restrictions on the use of the service or software, e.g. in terms of the number of users or the number of devices on which it can be installed?
No. Users are registered with the help of RFID chips. The number is not limited. The connection of the tables to a standalone software is also not limited.
13. Are there any contractual obligations to be complied with when concluding the service contract or purchasing the software package, e.g. regarding the duration of the contract or the notice periods?
No. A subscription for downloads will be offered from 2023. Customer-specific change requests to the software are charged according to time and effort.
14. Are there any security or privacy concerns that need to be addressed when using the service or software?
No.